faq: frequently asked questions
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Welcome! Books are mailed out during the second week of every month. We finalize shipments by the 20th of every month. For example: Sign up before November 20th to receive your first delivery in December. If you sign up on November 30th, you will receive your first delivery around the second week of January.
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The books are selected through a combination of research, careful curating and testing. We are avid readers and pay attention to how the books test with our research group of 0-3 year olds. We look for books that celebrate our differences, teach lessons and instill self love and confidence. It’s an added bonus if the books are colorful and unique!
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We believe you should start reading to your baby even when they are in the womb! As long as they are hearing words and sounds, they are learning. The books we select are most enjoyed by babies ages 0-3 years old but older children (and adults!) can benefit as well.
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Please notify us so that we can reserve your spot for the next one at free of charge!
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Please contact us here and let us know or login and update your profile.
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We’ll miss you! Please allow at least 3-7 business days for processing.
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Great minds! Please feel free to bring it to one of our baby book swaps to find a replacement or take the book to a donation center for others to enjoy.
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Oh no! Please contact us ASAP for a replacement.
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Community events will take place once every three months. You can expect a different location around the DMV! Read more about our jubilees here.